Shipping & Returns

Returns Policy

We accept returns only on a case by case basis. If the return is a result of our error (you received an incorrect or defective item, etc.), we will pay for the shipping as well.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world; however, at this time we are only accepting bank wires as a method of payment for international transactions. If you are an international customer, please e-mail us at orders@yamivapor.com to work out shipment logistics and pricing. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.